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Points: 2321 		Direct Link To This Post Topic: Edge Racing Wheel/Tire
    Posted: June/24/08 at 12:35pm
My Toyo T1Rs were down to the wear bars (about 22K miles) so I started shopping around for tires.  Les Schwab (I love the service those guys provide, but can't justify the cost considering I rotate my own tires) quoted me almost $900 for a set of Proxes 4 (mount, balance, inspect and recertify the pressure sensors), but Edge Racing (NAM Sponsor) quoted me around $950 for new Enkei RS7 wheels and Toyo Proxes 4 in 215 40, including shipping, aluminum centering rings (vs the free plastic ones which melt at the track) and lug nuts.  Forgetting previous experiences in my excitement over the new wheels, I signed up.

The tires arrived today, and wouldn't you know it, my previous experience won out, and I have a set of beautiful wheels and tires with all of the wheel weights firmly stuck to the cardboard packaging after they fell off the wheels during shipping (where's the racing tape I requested???).

Sigh.

Off to Schwab tomorrow, tail between legs for $ worth of balancing.

Live and learn.  I ain't even spending the time emailing/calling Edge, as I don't expect anything different from last time, which was ultimately no response.
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Points: 4676 		Direct Link To This Post Posted: June/24/08 at 12:45pm
I guess the good thing is the weights came off the wheels BEFORE you got on the track...  Still, something that shouldn't have happened. 
Jack -

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Points: 4559 		Direct Link To This Post Posted: June/24/08 at 12:52pm
Geez, what did they use? scotch tape?!?!?
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Points: 2321 		Direct Link To This Post Posted: June/24/08 at 1:05pm
Jack...

You are absolutely right.

Martin - I just don't think they have acetone or some other solvent to wipe the mounting area before applying the stick on weights.  Have you ever tried to remove weights that were properly applied?  Woah - what a mess.
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Points: 4676 		Direct Link To This Post Posted: June/24/08 at 1:14pm

Pat - I'll share this with Linda - she'll be amazed!   Wink



Edited by CINIMIN - June/24/08 at 8:24pm
Jack -

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Points: 2321 		Direct Link To This Post Posted: June/24/08 at 1:25pm
I take it you've had great luck/service with Edge and your ASA JH6s?

Pat
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Points: 4676 		Direct Link To This Post Posted: June/24/08 at 1:29pm
No Pat - I'm a very happy Tire Rack customer -   What will amaze Linda is that I was absolutly right about something .....   Wink

Edited by CINIMIN - June/24/08 at 8:23pm
Jack -

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Points: 2321 		Direct Link To This Post Posted: June/24/08 at 1:32pm
Well, DUH!  'Bout time, don't you think? 

But. 

Where were YOU when I needed you?
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Points: 1485 		Direct Link To This Post Posted: June/24/08 at 2:22pm
Originally posted by CINIMIN CINIMIN wrote:

No Pat - I'm a very happy Tire Rack customer -   What will amaze Linda is that I was absolutly right about something .....  
 
Got me going with that one Jack.  If she wasn't so nice in public I'd feel bad for ya!
   Take It Easy ... Buck

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Points: 8612 		Direct Link To This Post Posted: June/24/08 at 7:25pm
Pat you know I am sure glad you did not have this kind of luck in Africa. ONRAMP cat food does not sound like a big seller Wink

John
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Points: 233 		Direct Link To This Post Posted: June/25/08 at 12:24am
If you're close enough to Kirkland, I can recommend this outfit - http://www.ftlperformance.com/

It's a couple of guys who autocross and acquired the tire mounting & balancing equipment to feed their habit.  I've been thru 4 sets of Toyo T-1S's and one set of T-1R's.  (Both types are great tires for a Miata btw).

I also got tired of paying the premium that LS charges for Toyo's and ordered the last two sets over the web and had FTL do the mounting and balancing.

The T-1R's lasted some 20+ months (sorry, 'haven't yet remembered to tally up the exact performance stats), so it's been awhile since I last dealt with Russ, but I definitely plan on returning when the times comes for CARMEN to get new rubber.  She turned 3,000 miles this week.  She also got her vanity license plates installed last night btw.

Edited by Carmen - June/25/08 at 12:25am
2008 MCS : almost 92k miles, full Service Bulletin SIM 11 02 07 performed at 63,964 by a Mini dealer. So far, so good.
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Points: 841 		Direct Link To This Post Posted: June/25/08 at 12:38am
I ordered my tires and wheels from Edge and had no trouble with them... but that was a couple of years ago so maybe things have changed there.
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Points: 2 		Direct Link To This Post Posted: June/25/08 at 12:43am
Originally posted by onramp onramp wrote:

My Toyo T1Rs were down to the wear bars (about 22K miles) so I started shopping around for tires.  Les Schwab (I love the service those guys provide, but can't justify the cost considering I rotate my own tires) quoted me almost $900 for a set of Proxes 4 (mount, balance, inspect and recertify the pressure sensors), but Edge Racing (NAM Sponsor) quoted me around $950 for new Enkei RS7 wheels and Toyo Proxes 4 in 215 40, including shipping, aluminum centering rings (vs the free plastic ones which melt at the track) and lug nuts.  Forgetting previous experiences in my excitement over the new wheels, I signed up.

The tires arrived today, and wouldn't you know it, my previous experience won out, and I have a set of beautiful wheels and tires with all of the wheel weights firmly stuck to the cardboard packaging after they fell off the wheels during shipping (where's the racing tape I requested???).

Sigh.

Off to Schwab tomorrow, tail between legs for $ worth of balancing.

Live and learn.  I ain't even spending the time emailing/calling Edge, as I don't expect anything different from last time, which was ultimately no response.
 
Unfortunately, UPS can be ruff with packages at times and things like this do happen once in a blue moon.  Just give me a call and I'll let you know what will be done to take care of this situation for you. 
Leo Barrios
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Points: 8612 		Direct Link To This Post Posted: June/25/08 at 3:55am
Very Nice Leo Clap

Let us know what happens Pat.

John
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Points: 226 		Direct Link To This Post Posted: June/25/08 at 6:05am
Originally posted by Carmen Carmen wrote:

If you're close enough to Kirkland, I can recommend this outfit - http://www.ftlperformance.com/

It's a couple of guys who autocross and acquired the tire mounting & balancing equipment to feed their habit.



That is the same story for these guys   www.tightntidyracing.com  in Renton.    I have used the services of both, they are both excellent.  Use the one that is closer to you. 

The FTL guys are actually track day regulars.  Tight-n-Tidy are autocrossers.


Edited by motoring - June/25/08 at 6:06am
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Points: 2321 		Direct Link To This Post Posted: June/25/08 at 10:15am
Hi, Leo!

I will respond to you directly, but also here as I am very pleasantly surprised to hear from you without me even making the attempt yet.  I do really appreciate your response, as the first set of tires I ordered from you had the same problem (which is why I requested the aluminum racers tape this time around).  I called several times and got voicemail back then, and also emailed - all with no response.  I was pretty disappointed, as you can imagine.

I got the wheels balanced today - cost about $25, which is no big deal.  My whine related to the extra effort to get the problem fixed here locally.

For PS Mini folks, Leo followed up for a couple of days about lug nuts, as there was some question about what I told the order taker.  He promised to send some that match my TSW studs (14 x 1.50), and yesterday, I got notice that they were on the way.

Leo, I am pleasantly surprised  to hear from you after my first go-around.  I went back to you because I keep reading good reviews about your company on NAM, and figure my first experience was an anomaly.  Now I know.  Thank you very much.

Knowing that UPS etc is pretty rough on shipping, is there something you can do in the future to make sure the wheel weights stay attached (aluminum racers tape?).

Thanks again for responding.

Pat
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Points: 4676 		Direct Link To This Post Posted: June/25/08 at 12:07pm
Excelent example of a business responding to a customer complaint the customer never even sent!  That is good customer relations! 
Jack -

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Points: 8612 		Direct Link To This Post Posted: June/25/08 at 5:39pm
Pat how do you like the rims Because the bronze RS7's are one of the 3 on my list?

John
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Points: 2 		Direct Link To This Post Posted: June/26/08 at 1:35am
Pat,
 
We are definitely doing our best to make sure that the wheel weights stay on the wheels properly during shipping, but sometimes there are other factors out of our control that cause this to happen.  The finish on the wheels, the clearcoat finish, the matt finish, ect.... sometimes causes the weights not to stick on properly.  These types of cases are very uncommon and for you to have two bad experiences is very unlikely, but it happens and that is why we do our best to take care of you when anything out of the ordinary occurs.  We are definitely looking into better ways to maintain the weights secure onto the wheels so we can eliminate these types of problems for us and more importantly, you guys.  I'll be looking forward to the fax that I spoke to you about in my e-mail so we can get those charges refunded back to your card.  Let me know if you need anything else.
 
 
Leo Barrios
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Points: 2321 		Direct Link To This Post Posted: June/26/08 at 11:26am
Originally posted by johnf36 johnf36 wrote:

Pat how do you like the rims Because the bronze RS7's are one of the 3 on my list?

John


These are GREAT wheels!  The finish is very nice.  The whole package is light.  The only problem I will have with these wheels is that you can see everything.  I'll be keeping my calipers, springs, hubs, etc, etc clean.  That's OK tho.

I was out at the track for a bit this morning, and went out to one of the turnstations to fix a problem.  As usual, when I have the whole track to myself, I play a bit.  Tho these are all season tires with full tread, I REALLY like them.

I would recommend them to you.

Pat
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Points: 2321 		Direct Link To This Post Posted: June/26/08 at 11:27am
Thanks, Leo - I got the lug nuts today as well.  I really appreciate your follow up.  Pat
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Points: 8612 		Direct Link To This Post Posted: June/26/08 at 4:11pm
Nice service Thumbs%20UpThumbs%20Up Leo as soon as I make up my mind I am sure I will be doing bussiness with you.

Pat how is the new Mini at the track?

John
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Points: 48 		Direct Link To This Post Posted: June/30/08 at 11:40am
Now that is customer service ! !  I love it when a vendor and a customer can come together like that.
 
Question about the balance at LS.......did you have them road balanced?
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Points: 1489 		Direct Link To This Post Posted: June/30/08 at 11:52am
Leo = Class Act. I will for sure do business with in the future.
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Points: 2321 		Direct Link To This Post Posted: June/30/08 at 1:33pm
I'm not sure what road balanced is Scott.  The Schwab guys know me and my driving habits.  They rebuilt one set of tire pressure monitors with steel valve stems, and will rebuild my second set the same way.  They also use aluminum tape over the weights (tape on only) so I won't be losing weights at the track.

Whatever they did seems to work OK at over 115mph (I wasn't wearing a helmet, so didn't push thru the corners on new tires).

So - road balanced?

Pat
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Points: 48 		Direct Link To This Post Posted: June/30/08 at 1:42pm
Some LS stores have the Hunter road balance machine.  Here is a link (http://www.tirerack.com/tires/tiretech/techpage.jsp?techid=40) to how it works.
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Points: 2321 		Direct Link To This Post Posted: June/30/08 at 10:17pm
Ah yes - this Schwab does have the Hunter equipment.  One of the reasons I go to this one.  I have had some issues with scratches or clamp on weights at other nearby stores.

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