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R56 Cold Start Engine Sound |
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Gaffer 
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Joined: March/19/12 Location: Issaquah Status: Offline Points: 2 |
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 Topic: R56 Cold Start Engine SoundPosted: March/24/13 at 1:31pm |
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Thanks for the input.
I ended up taking it to Seattle mini and they diagnosed it as the timing chain tensioner, even though mini corporation was not willing to help with any of the costs because of mileage, Rachel the service supervisor was awesome and was willing and able to get the price of both the tensioner and the leaking turbo oil line down to a manageable price. All is good again, thanks! |
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ipeverywhere
PSMINI Admin 
PSMINI Treasurer Joined: June/16/10 Location: Sammamish Status: Offline Points: 1273 |
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Posted: March/07/13 at 6:48pm |
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The tension chain/cold start issue shouldn't sound like ticking it should sound like a diesel. The "ticking" is normal for a direct injection engine. Of course, I've not heard your MINI so don't really know what you consider ticking. If you'd like, PM me. I'm close to issaquah and can give a quick listen at a local Starbucks or something. Did Bavarian quote you based on your description or have they actually listened to your engine?
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Jasper
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Joined: September/15/09 Status: Offline Points: 121 |
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Posted: March/07/13 at 8:35am |
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At a certain point Seattle MINI was doing these types of repairs at cost
but I wouldn't expect them to do that for everyone. It sounded like a
case by case situation, I would recommend talking to the service advisor
at the desk and explaining the situation. Worst case is they say no
and you go elsewhere for your repair needs. Best case they won't
acknowledge any fault but will do what they can to not take advantage of
your situation.
I suspect one of the reasons why they were willing to accommodate my needs was I didn't go into the situation looking for blood and I had a long history of repairs/servicing with the dealership. Good luck, Jasper |
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Gaffer
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Joined: March/19/12 Location: Issaquah Status: Offline Points: 2 |
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Posted: March/06/13 at 7:53pm |
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Hello Everybody,
I had just started to notice the ticking in my 08 Clubman S, and made an appointment at Eastside Bavarian. They told me its a common problem with the timing tensioner that they fix all the time. The repair would cost about $1200 but have heard of a few people that have talked the dealership into a discounted repair because it is such a common problem. I am out of warranty and wondering if anybody was able to have the repair done at a discount.
My turbo oil supply line also just started leaking, has anybody attempted this repair themselves? That is also a pricey repair and doesn't look that hard to do yourself from what I've read, but I could be wrong. Any advice would be greatly appreciated.
Thanks,
Gaffer.
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johnf36
PSMINI Expert Advisor
PSMINI Member Joined: August/30/07 Location: Ephrata, Wa. Status: Offline Points: 8612 |
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Posted: January/17/11 at 6:52pm |
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If everything seems under control, you're just not going fast enough.
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Jasper
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Posted: January/17/11 at 6:07pm |
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Turns out my problem wasn't related to the cold start issue. I had the other common problem, fuel pump failure.
I'll stray a little off topic as well... You might be right about the car making people happier.... Then again, I read somewhere the median income of a MINI owner is $125K a year. We are all young, old and middle aged... and we fall into 4 categories, "brand enthusiasts, who relish the car's British racing roots; design aficionados, who like the car's simple elegance; social butterflies, who want to be part of the Mini community; and gas misers, who crave the Mini's fuel efficiency." http://finance.yahoo.com/family-home/article/107938/what-your-car-says-about-you.html?mod=family-autos Jasper |
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CORNERS
PSMINI Expert Advisor
PSMINI Member Joined: July/29/10 Location: Bothell, WA Status: Offline Points: 3733 |
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Posted: January/10/11 at 4:15pm |
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Slightly off topic, but regarding your comment about happy people -- I think might be the car that makes the people happier than they were before!
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Jasper
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Posted: January/10/11 at 4:00pm |
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"I would have been on the phone after the 1st hour of waiting!!!!"
I did call after an hour asking if the driver got lost but I was told they have a service agreement (SLA) of 80 minutes and that if I wanted someone could call the towing company to see where they were. MINI wouldn't give up the direct contact information for the company - something about how they want to be "involved." But yes, 3rd party contract... I just wish they were honest about it and told me they will get to me whenever they feel like it. Interesting post about how PS MINI had a phone tree to call for help - I'll say this... ALL the MINI owners I've met are happy people in general. Maybe certain personality's are attracted to the car....
Edited by Jasper - January/10/11 at 4:11pm |
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It's-a-MINI!
MINI Motorer
PSMINI Nonmember Joined: March/16/10 Location: Lake Havasu Cty Status: Offline Points: 162 |
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Posted: January/10/11 at 12:33pm |
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I would bet that any Road Side Assistance is provided by a 3rd party contract. It's the squeaky wheel that gets the grease. I would have been on the phone after the 1st hour of waiting!!!!
Pat Edited by It's-a-MINI! - January/10/11 at 12:33pm |
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 Bobbe & Pat 2010 JCW Interchange Yellow Convertible, all packages, Nav,lounge leather,rally lights,park control, Xenon,19mm sway bar. |
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johnf36
PSMINI Expert Advisor
PSMINI Member Joined: August/30/07 Location: Ephrata, Wa. Status: Offline Points: 8612 |
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Posted: January/10/11 at 3:03am |
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Something that is being missed here and the long time members know, PS Mini has a phone tree and the website is watched hourly for people that have problems. I know there is all kinds of services out there but none matches those that watch out for ourselves. This really came about the first year the club ran to AMVIV. If you are broke down in the state of Washington and can make a post to the club website we can find you and get you help.
Jasper PS Mini is also here to provide a link to the real world when corporate America doesn't care. All you have to do is get a post out and in most cases a club member will show up for support and help. At one time we had a calling tree for the state, and alot of us have contacts in other states to help stranded Mini owners. John |
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If everything seems under control, you're just not going fast enough.
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catlvr2
PSMINI Expert Advisor
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Posted: January/09/11 at 2:32pm |
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Unfortunately (or maybe I should say fortunately) I've never had to use MINI roadside assistance so I can't speak from any experience. That is a pretty rotten deal to be left hanging though.
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Leanne
2012 Hot Choc. S; "CATLVR" plates Gone but not forgotten: Bad Kitty 2010 hot choc. cabrio 2008 oxy. blue cooper 2005 chili red cooper |
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TWIZZLR
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Posted: January/09/11 at 12:12pm |
I know of an 06 MCS with 43K miles that was traded. BRG with a silver top and silver stripe. Well loved and taken care of. Karin
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Karin & Karen
  11 JCW Midnight Blk Roof Caps All pkgs, Aero |
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It's-a-MINI!
MINI Motorer
PSMINI Nonmember Joined: March/16/10 Location: Lake Havasu Cty Status: Offline Points: 162 |
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Posted: January/09/11 at 9:07am |
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I, too am sorry to see you go. I do have to tell you that a friend waited last winter on I5 for 5 hours for AAA when her Cadillac broke down.
On a trip to take our boat back to Lake Havasu we had a flat tire on our triple axel trailer, we have USAA, a Mercedes Sedan was dispatched with a 3 ton jack in the trunk, that was a joke, we sent him on his way & had to wait for a tow truck to be dispatched with the 6 ton jack we needed, we ended up staying in Bakersfield in a dive as by then it was late, pouring down rain with flooding, windy & no replacement tire available as that was our 2nd flat the first in Sacramento on a different tire. We now have a different brand and 2 spares.
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Bobbe & Pat 2010 JCW Interchange Yellow Convertible, all packages, Nav,lounge leather,rally lights,park control, Xenon,19mm sway bar. |
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Jasper
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Posted: January/09/11 at 8:13am |
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I'm not necessarily annoyed about the car having issues. Whether its a Porsche or a Hyundai, I can see a car will eventually break down.
But what I find difficult to accept is MINI roadside assistance leaving me to fend for myself when I was instructed to call them for help. I literally sat on the side of the road in Lynnwood for about two hours after calling them. Only after calling a second time to ask if anyone was coming I was told the tow truck would be another 45 minutes. You could say the tow truck is dispatched by a third party but the roadside assistance is branded "MINI" - so I was expecting not to be left to fend for myself. I paid a premium for a cool car but I suspect if I bought a Hyundai and it broke down I wouldn't be left waiting for a tow truck that never came. Like I said, at the very least they shouldn't be leaving me out in the cold, what if the car broke down in a "bad part" of town or on a high traffic freeway. Jasper
Edited by Jasper - January/09/11 at 8:15am |
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tyintegra
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Joined: April/21/10 Location: Auburn Status: Offline Points: 225 |
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Posted: January/09/11 at 7:20am |
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I agree that you shouldn't leave the community, instead you should get a 2006 MCS instead. You could trade your car in on one and have a bunch of money left over. We have had our 2006 MCS for a year now and have had no problems what so ever. It also might be worth looking in to the lemon laws for your car, cause maybe you just got a really bad one. Also, you mentioned possible getting a Porsche, a friend of mine got a brand new GT3 (I think 2009 or 2010) and it just happened to be a "bad one" and he ended up having to turned it back in under the Lemon Laws. I am just saying that any individual car can be a Lemon but you can't completely right off the entire brand because of that one car. Just something to think about while you make your final decision. Edited by tyintegra - January/09/11 at 7:22am |
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"Do these stripes make me look fast?"
- 2006 Cooper S (ACTL SZ plates), Red w/ white top, White Bonnet Stripes, Sun roof, Cold Weather Package, Sport Package, Premium Package, checkered mirror |
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catlvr2
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Posted: January/08/11 at 11:02pm |
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Wow, that is really sad news! I'm so sorry that you had such a negative experience! Maybe someday you might decide to give MINI another try. I've had 3 now and I've loved every one of them. The only reason I get rid of each one of them was because I desired a newer one with the newer technology that goes with the newer ones. But it sounds like you somehow wound up with the really bad deal.
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Leanne
2012 Hot Choc. S; "CATLVR" plates Gone but not forgotten: Bad Kitty 2010 hot choc. cabrio 2008 oxy. blue cooper 2005 chili red cooper |
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Jasper
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Posted: January/08/11 at 7:59pm |
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Sadly I think I'm going to leave the MINI community. I'm still having issues and its gotten to a point where the car can't be driven. The engine malfunction light turned on and I couldn't go any faster than 10 miles per hour.
I understand things happen but... I called MINI roadside assistance and waited about two hours for a tow truck - which never showed. Thankfully I was raised by a pack of wolves so I knew how to get my expensive paper weight to the dealer for them to look at. Maybe my expectations are too high but I've lost faith in MINI. Leaving me to sit on the side of the street for two hours in the cold is just wrong.
Edited by Jasper - January/08/11 at 8:01pm |
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CORNERS
PSMINI Expert Advisor
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Posted: December/08/10 at 8:50am |
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Oh, I don't think you need to do anything that 'rash' - Get a Gen 1 R53 instead!
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Jasper
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Posted: December/08/10 at 8:48am |
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I was told somehow chains stretched and after that the pistons made contact resulting in damage. The chains were replaced during the first fix.
I'm hoping the fix is more permanent, my warranty expires soon. The idea of a new 2012 MINI is growing on me but if I continue to have problems I'm inclined to join the dark side and get pretentious - buy a Porsche or something more flashy. Jasper
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CORNERS
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Posted: December/08/10 at 1:04am |
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Bent pistons? Wow. Stretched chain? I guess that could have happened if there was sufficient timing lag that engine parts are getting in the way of each other.
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Jasper
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Posted: December/07/10 at 1:08pm |
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About 8 months later the noise came back. Good news is Seattle MINI is all over it and fixing it, something about pistons got bent this time.
They gave me a NICE loaner this time, 2011 MINI S convertible. I have to admit driving with the top down when its 40 degrees is pretty fun... I searched online and there is talk MINI found a permanent fix, can anyone confirm? Title of the article makes me cringe ("again?") http://www.motoringfile.com/2010/01/15/mini-solves-the-cold-start-problem-again/ Jasper
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nicknbecka
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Posted: March/31/10 at 9:52pm |
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I know the feeling!
 I also noticed the same improvement for power, but my timing chain was also stretched enough to need the entire system replaced. |
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Habanero
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Posted: March/31/10 at 3:01pm |
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Thanks, helps me breathe a little easier before pushing the start button.
Oh yeah -- before the replacement I thought Habanero had a little turbo lag/surge. In retrospect, not so! After the repair, there's no lag at all, just smooth power. Could it be that the chains were actually stretched enough to affect the timing?? Yikes!!
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Mike & Ruth
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nicknbecka
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Posted: March/30/10 at 9:22pm |
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Yep- It's been through a couple design changes, this third version seems to be holding up well for everyone. I've added a good 50,000 miles since mine was replaced without any cold-start rattle so far.
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2007 AB/AB MCS w/ Chrome Line
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Habanero
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Posted: March/30/10 at 5:46pm |
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Habanero went through the full replacement in one day. Terry was great, as always.
Apparently there are two ways to fix this: The chain tensioner is the culprit. If the tensioner is bad, and the chains are OK, they just replace the tensioner. If the chains have stretched, then they do the whole kit, rails and all.
I should have asked the all-important question, and didn't - "Is the tensioner a design improvement?" Anybody know??
Edited by Habanero - March/30/10 at 5:47pm |
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Mike & Ruth
'07 MCS, CR/B, NO sun roof, DSC, LSD, Premium, Leather, English Oak, chrome line interior, blingy thingies |
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Jasper
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Posted: March/23/10 at 6:24pm |
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Seattle MINI did the fix last week. Rather painless, had to leave the car there in the afternoon so they could work on the car the following morning. Gave me a loaner, I was snickering about the color - red with white top/stripes and white mirror caps... Too cute for my taste but it got me around town.
The fix involved a chain not being tight enough and it was rubbing up against something when I first start the car up. They replaced it and I haven't had a cold start issue since the fix.
Can't imagine NW MINI giving Habanero grief about the fix. Jasper |
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Habanero
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Posted: March/23/10 at 6:08pm |
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Habanero goes in to NW MINI on Thursday for the same noise. He gets rattley about every 2nd or 3rd morning. To hear metal clanging on metal is about as much fun as hearing fingernails on a chalkboard. We'll see.
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Mike & Ruth
'07 MCS, CR/B, NO sun roof, DSC, LSD, Premium, Leather, English Oak, chrome line interior, blingy thingies |
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johnf36
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PSMINI Member Joined: August/30/07 Location: Ephrata, Wa. Status: Offline Points: 8612 |
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Posted: March/10/10 at 1:19pm |
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Cool
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If everything seems under control, you're just not going fast enough.
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Jasper
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Posted: March/10/10 at 12:19pm |
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Thanks for all of the info.
Spoke to Raychel at Seattle Mini, she's working with me to bring the car in and setting me up with a loaner car - not sure if they want the car to stay overnight to verify the problem or if they are going to fix it. Just like everyone else, NW/Seattle have always been extremely nice to me. I'm hoping I don't have to go to extremes and make a video to prove it as I have no self control, I'd post it on youtube and rant (a lot) about how unhappy I'd be. Then, I'd be one of those people.... Thanks, Jasper
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Jasper
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Posted: March/10/10 at 12:18pm |
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tyintegra wrote: